Testimonials for 5 Star Hawaii Resorts - Great Prices & 5 Star Service

Testimonials

5 STAR Hawaii Resorts
Hawaii's Resort Hotel & Condo Specialist

5 STAR Hawaii Resorts’ goal is to provide the most comprehensive information source for planning your Hawaii vacation & to be Hawaii’s premier vacation rental company. Locally owned & operated and with over 17 years of vacation condominium management experience, we are committed to offering the highest levels in guest satisfaction. We are very proud of the unsolicited comments we have received regarding our full service approach. Let us help, simply complete our Reservation Request form or call 1-800-994-6944

Don,
Thank YOU! You saved our Maui Vacation in a big way. We absoultely loved Maui Kamaole! It was very convenient for our wedding needs the first week of our vacation and close to beach we enjoyed down on the first curve to the left across from the Palms near Ekahi Village condos. The beach sand there is the best I have ever had the pleasure of stepping on. I will be sure to share your site and I have attached photos of our visit. I have over 200 but I won't do that to you. We had a wonderful condo in unit #M-207 and it was perfect when my second daughter joind us. We had twin beds in the second room and even a Murphy bed in the living room that we didn't use. But it has a pillow top mattress so anyone could have been comfortable on that if needed. Thanks so much for the goodies you gave us when we checked in too. You deserve a big hug from my family.
Pam Ruth
8/7/08

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Mindy,
This place is wonderful! It is very beautiful - perfect for the four of us! Thank you for all your help!! And a special thank you for the goodies you left for us!! We are having a great time! The kids are really enjoying Maui and so are we!!
Sincerely, Ann and family
7/16/08

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Hi Mindy,
I just wanted to let you know that everything was GREAT! We really enjoyed our stay with your company at Elua. Thanks so much for everything that you did for us! We really appreciated it and will definitely recommend your company for family and friends.
Regards, Michele & Fred Paulsell
7/14/08

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Hi Don,
i would like to thank you for your help to gettting the condos in mana kai. we stayed in 6th floor and view was so beautiful. we had good time, only minor thing was we had a lots of tiny ants in our condo. my brother in law's condo was okay . they did not even charge for the cleaning rooms. your arrangements for us excellen. hopefully, ask your help again soon. definitely recommend your service ti friends.
Big Mahalo, meong ko
5/14/08

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Hi Mindy,
Thank you for helping us. You are clearly top-notch in terms of your knowledge and willingness to help. I will keep you guys in mind and pass on your info to friends who would travel there in the future.
Best regards, Utpal Thakrar
3/14/08

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Dear Don,
We can't thank you enough for being so nice and helpful! I own a public relations firm and can tell you without question that your five star service will make me recommend you to everyone we know. Phil was also so nice!
Warmest regards, and if we love Kihei we'll certainly consider coming back in August, rather than going to Oahu or Kauai. We did a condo two years ago in Kona and loved it.
Ruth & Michael
2/19/08

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Hello Mindy,
I wanted to thank you so much for the wonderful time we had on Oahu and Maui. I wanted to share this with your clients so they know that your service is so much appreciated. If I was to rate your service, I would give it a 5 Star plus. Our rooms at the Maui Kamole were great and I would recommend this place to anyone. Our time on Oahu was fun and the information you provided was much appreciated. I can not thank you enough for your help in making this vacation happen for my family. I spent over 60 hours trying to make this vacation happen but it was not going together as planned, then you made it happen in a short time at a lower cost then I could. Thank you so much and I will keep you in mind on my next vacation and will let my friends know who to book through.
The Overpeck Family
2/8/08

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Dear Mindy,
John and I can't thank you enough for our wonderful Wailea experience. From our first inquiry, we felt as if you were personally working on our behalf. You were very responsive to our requests; when difficulty arose, you made sure we were taken care of. Because of you, we had a fabulous vacation. I would recommend your services to anyone seeking the ultimate Hawaiian experience!
With Sincerest Aloha! (and Mahalo!), John & Karen Hokanson
8/23/07

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Don,
Now that I’m back I wanted to thank you again… 18 beaches later… What a great time and the Condo was definitely a great deal…. (even when Marie prefers Napili/Kapalua). Mahalo & Aloha!
Mike Barrea
8/13/07

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Hi Don,
Thank you for all of your efforts arranging our recent trip to Maui. We had a wonderful time and enjoyed seeing and doing everything! Thank you for all of your recommendations: the condo was terrific and I loved the grounds, pool, and beach paraphernalia for our use in the condo; the trip down biking Haleakala was fabulous; the tour bus to Hana so fun and relaxing, driving the island was so fun! We will recommend you to friends when anyone wants to go to Maui. I already miss the vivid blue sky and the beautiful sea and flowers. Tell RW that The Waterhouse doesn't hold a candle to the atmosphere of Mama's Fish House which is worth every penny!!!!
Mahalo, Kim and Bill Utterback
7/20/07

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Aloha Don,
First off, thank you so much for the recommendation on the Maui Kamaole. We had a great time and the condo was fabulous. I was pleasantly surprised at how much the condo provided for our stay, not the same for our friends who stayed in the Lahaina area. We will definitely recommend you and the condo to anyone. We want to come back at the beginning of next year when the rates are lower if possible. If you could please give me some dates when you think it may be a bit less and of course when that condo is available that would be great. We can then start further planning. Thank you again and I look forward to talking to you soon.
Mahalo, Connie
7/2/07

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Mindy,
Once again, I want to compliment you on your professionalism. I worked for the Old Spaghetti Factory in the Ward Warehouse for many years and know how people are relaxed and do not respond very quickly in Hawaii. You are an exception to that generalization and I appreciate working with you. I have already e-mailed many friends letting them know about you.
Best Regards, John and Barbara Dew
6/17/07

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Mindy,
Aloha, Just wanted to let you know we made it back to Texas on schedule Fri, 6/1. We really had a great time and everything you scheduled or arranged went perfectly. I’m just sorry I didn’t get to meet you! Maybe next time… I really appreciate all your help and advice and if I can be a reference for you, I’d be happy to. Mahalo!
Charles Brandenberg
6/3/07

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Aloha Mindy,
Just wanted to say a big thank you for all your help. We are back from Maui and we all had a fanastic time. The condo was great and I would recommend it to all. We had such a good time and all the plans went like they were suppose to. We could not have done it without your help. Our kids and grandkids will hold close all the memories that we made in your wonderful Maui. So one final Aloha and perhaps we shall meet again.
Pat
6/1/07

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Don,
First off Thank You so much. The Maui Kamole was a wonderful property and our condo M101 was terrific. Very well kept and very well stocked. I have a time share down the street but it was not even close to this one. We had an excellent time and I am now a hero in my ladies' eyes Thanks to you. Don you were a great help.
Mahalo, Kevin Granberry
5/15/07

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Hi Mindy!,
Oh My Gosh! Maui was great!!!!!! Couldn't have asked for a nicer vacation with my wonderful hubby! The Whaler was great, we so enjoyed the complementary pineapple and champagne! The convertible was so fun, the perfect way to enjoy the road to Hana! The Maui Prince was beautiful and perfect for our last three nights, again we enjoyed the champagne and the cute chocolate covered strawberries. Flip had a massage using the free $ credit! We had great recommendations from friends and ate at Serrento's and Mama's Fish House. We had a wonderful meal at the Hotel Hana (stayed in a condo elsewhere). The greenery and flowers were absolutely overwhelmingly beautiful everywhere! Waterfalls and coastlines were breathtaking! We did a half day snorkeling and a sunset cruise. I could go on and on but I'm sure you get the picture! Thanks very much for all your help with the planning and reservations! We'll contact you on our return trip!
Thanks again! Suzie May
5/14/07

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Mindy,
How can we ever thank you for making our trip so great. We are leaving Waikiki tonight for Kona and loved our stay at the Royal Hawaiian! We are coming back! Thanks, again and I'll call you for our next trip with our grandbabies.
Mahalo, Marilyn & Fred
4/23/07

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Aloha,
Don I wanted to let you know that Dwayne and I had so much fun on our trip. We've already started a Hawaii fund for the next trip! We loved the Mahana! We had a room on the 9th floor and the view was wonderful. With the full view window we could sit on the couch and see nothing but ocean. It gave you a feeling of being on a cruise ship. I watched the whales from our balcony every day!!
Dwayne and I wanted to thank you for all your help to make this a vacation to always remember. The reservations you made were wonderful, but you went way beyond by giving your personal attention to make our vacation great. I have already recommended you to several friends!! We're planning to make a trip back to maui in a few years and I will be giving you a call. Thank You!!
Lisa and Dwayne Hicks
4/19/07

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Thanks Mindy!,
I really appreciate all the info you have provided, and your prompt and pleasant answers to my questions, both in this email and the previous ones. You have been great!
Debra
4/18/07

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Hi Don,
Just wanted to let you know what a great time we had in Maui. The condo was absolutely great and everyone had a wonderful time and of course the weather was outstanding. The Maui Kamole was great and we all enjoyed the pool and of course the beach. What are the chances the condo we had is available for christmas. Talk to you soon.
Mary MacGregor
4/11/07

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Aloha Don,
Thank you again for all your help! As always, it is a true pleasure to do business with you. I feel that I can relax and just enjoy the excitement of our upcoming vacation knowing that we are in such capable hands.
Mahalo, Cynthia
4/6/07

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You are so great, thank you very much Don. You have been great to work with and have really helped take the stress out of planning my trip. I look forward to talking to you again in the near future. Take care.
Kimberly J. Allen
3/27/07

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Aloha Don,
I wanted to let you know that we had a terrific trip to Maui. Thank you for all your help! Mahalo!
Tiffany Couch
3/15/07

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Aloha Mindy,
Mahalo Mindy for all your great service, from first searching to meet our needs, then confirming all the details, I felt you truly were trying to guarantee a great vacation. Our expectations were exceeded!! The accommodations were great and Maui is certainly a paradise to warrant a return.
Harold & Alice
Winnipeg, Canada
3/11/07

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Aloha Mindy,
We’ve returned home from our wonderful Maui vacation. Thanks for booking the condo for us. The location was perfect in every way: convenient to get places, restful and quiet at night, and great to be oceanfront!
Many Mahalos! Alice
2/28/07

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Aloha Don,
We have just returned from 10 glorious days at the Maui Banyan. We whated to pass on to you how pleased we were with our accommodations. More over, we have been most impressed with the service you provided us. Your professionalism and attention to detail is grately appreciated. We look forward to booking with you again in the near future.
Mahalo, Helen Sage & Family
1/7/07

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Hi Don, I've received the confirmation showing "paid in full" and also the driving directions. Thank you for your attention to detail, efficiency and for all your friendly helpfulness with this booking.
Aloha, Helen Sage
10/25/06

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Hi Mindy,
Thanks again, you were terrific. Very gracious and helpful and a great advocate for the renter. Wonderful trait to have. I will recommend you to all my friends as well, most of whom come to Maui.
Best, TOM and GILL
10/22/06

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Aloha Don,
Just got back from a really fantastic holiday. The JW Mariott was a real treat. We were so pleased with our decision to stay there. Many thanks for all your help with the reservations – without you we would not have been able to spend the first 3 days of our holiday in such a relaxed and tranquil resort.
Many thanks, Jill
10/22/06

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Don: Just to let you know the Whaler and Kaanapali Beach worked out great. I was extremely satisfied and would go there again in a flash. Thanks for all your help.
JB
10/16/06

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Hi Don and Mindy,
just wanted to let you know we had an incredible time in maui!! The Kihei Beach Resort was so perfect, especially being on the top floor with the extra big balcony. It was so perfect, just what we were looking for. We did everything possible in our stay on the island and enjoyed every second. We put 700 miles on the ol' rental car. Thanks for all your help in setting up our trip and we will recommend 5 Star Hawaii and the Kihei Beach Resort to all of our friends and family. What a beautiful place!
All the best! Rylan & Holli
Vancouver, BC
10/8/06

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Hi Mindy!
I'm sure you will be hearing from Jerry also but I wanted to send you a quick note!! Hawaii was definitely a dream vacation!! It was everything and more!!!! The resort was so beautiful!!!! We loved our rooms, the breath taking view, and the pool and beach. They treated us like royalty!! They were very helpful anytime we needed anything!! The extra activities were so much fun for all the family! (shark adventure, swimming with the dolphins, diamond head.... etc) They met all of our expectations. I think the Polynesian Cultural Center was our favorite!! Thank you for all of your time and hard work on this!! You helped make our dreams come true!! We are telling everyone they have to go to Hawaii!!!!!
Thanks! Dee Bledsoe
8/11/06

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Mindy,
I just wanted to take a moment to thank you for you advice and help in booking the Maui Banyan. The accommodations were great and fit our needs perfectly. We swam and snorkeled daily, hiked and enjoyed many of the wonderful things your island has to offer. I will definitely keep you in mind the next time we can get away to the islands.
Aloha, Anne
7/28/06

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Howdy Don,
Well we are back down to earth and hitting the old grind. Thank you so much for all your help. We would not have had as good a time without your assistance. Everything thing went off without a hitch. Sorry we didn't meet up with you, maybe next time. We plan on returning next year for our anniversary. Sending you a picture, hope it comes through.
Aloha, Patsy & Steve Ellison
6/22/06

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Hello Mindy,
I just want to say that working with you has been a pleasure. Being a flight attendant, and in the customer service business, myself, when I receive such EXCELLENT and PROFESSIONAL service, I have to comment on it. You are a credit to your profession, and if there is an upper level manager you would like to pass this on to, feel free. I will let you know if I have any other questions, otherwise, I will plan on making the final payment in September. Again, thanks for the wonderful service.
Aloha, Michele
6/8/06

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Don,
Thank you for assisting with our trip. You have been helpful and effective in helping us find best value options for our week in Hawaii. Your communications have been prompt and complete. I will recommend you, by name, to friends.
Regards, Marty
5/20/06

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Dear Don,
You did great service... thank you very much for everythink.
Sincerly, Huseyin
5/2/06

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Howdy Don... Thank you so much for the update on our travel plans and directions. You make everything as hassle free as possible. You need a raise and you can tell them I said so. I hope you are having a great day. The weather is good here. I'm going out to mow. Talk to ya soon.
Patsy
5/2/06

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Thanks, Don. You have been tremendous! I will happily give your name out to freiends and colleagues.
Jody Huber
4/28/06

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Mindy, we sincerely appreciate your efforts to bring this together. Thank you. We came to learn how dedicated you are to your customers as well as your business. It is so clear that you and your husband are a wonderful team. Tony and I both want to personally thank you for your desire to make this right and for finding and offering a condo that renewed our desire to look forward. I also hope we have the opportunity to meet while we are in Maui.
Patty and Tony Youga
4/20/06

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Mindy, I am 63 yrs. old and have traveled extensively on business and pleasure for approx. 35 yrs. I have never spoken to a customer service representative that was as cordial , helpful and accommodating as you, (you could have sold me a Water Front Time Share in Phoenix). My wife and I spent our honeymoon at Sugar Beach Resort 25 yrs ago on July 14th but have not been able to return to Hawaii since. We are really looking forward to this trip. It is truly a pleasure to deal with a customer service rep as personable as you! Thank you again for your help. Would you please forward this to your supervisor so they will be aware of your exemplary service.
Arvin Meyer
4/20/06

5 STAR Hawaii Resorts Hawaii's Resort Hotel & Condo Specialist

5 STAR Hawaii Resorts
Hawaii's Resort Hotel & Condo Specialist